Terms & Condition's

 

ORDERING

1: ORDER A QUOTATION AND SAMPLE

Browse our website using the ‘Search & Sort’ feature adding each sample to your basket before checking out. You can receive 1 lot of up to 6 samples Free of Charge including Postage. You will also receive a quotation with prices for your chosen samples.

 

2: REVIEW QUOTATION AND SAMPLE

Once you receive your samples and quotation please review them and confirm that you are satisfied with the colour, substance, finish, skin size and price. If you are using a third party to manufacture your product, we recommend you discuss the samples with them.

 

3: PLACE YOUR ORDER

Place your order by email: info@aacrack.com or by phone: (01604) 874422 stating your Quotation number. If you have any special requirements such as panel dimensions etc, then please add this to the bottom of your order. Please read all of our T's & C’s below before ordering.

 

 

 

PAYMENTS

UNITED KINGDOM

• Bank transfer: Goods to be shipped once confirmation of cleared funds.

PayPal: We accept paypal payments. Reference: info@aacrack.com. Please note that the PayPal account must be registered at the same address the goods are to be delivered.

Over the phone: We accept debit/credit card payments up to the limit of £1000. Please note that the card must be registered at the same address the goods are to be delivered. (We do not accept American Express)

 

REST OF THE WORLD

• We require a 50% Deposit before proceeding with orders. This is an estimation based on the average skin size. Shipping charges will be added to the final invoice for payment.

• Bank transfer: Goods to be shipped once confirmation of cleared funds.

PayPal: We accept paypal payments. Reference info@aacrack.com. Please note that the PayPal account must be registered at the same address the goods are to be delivered.

•  All payments made must be paid in British Pounds,  No other currency will be accepted. 

 

SHIPPING

UNITED KINGDOM

• For UK destinations we can ship up to 30Kg in one parcel for a next day delivery for £11.00 +VAT. We have special AM deliveries available for extra costs. Please contact us for more details.

 

REST OF THE WORLD

•  For shipping costs to destinations outside of the UK we will need to quote depending on your location, dimensions, weight and total number of parcels. 

•  If you wish to use your own carrier, we can only accept this under the following conditions: 1: All the arrangements must be made by you. We can supply you with the weight and dimensions of your parcel(s) 2: You provide us with the labels, including a bar code to attach to the parcel(s) to prevent us having to complete any paperwork for the carrier. A & A Crack & Sons are not responsible for damage/loss when using your own shipping methods.

RETURNS

•  Any goods purchased that are returned by agreement are subject to a 25% re stocking charge.

• We require any returns to be packaged and presented in the same condition they are shipped and returned on a registered carrier.